FAQ

Find out how to order, how long the delivery time is, all about waranty, returns and more

How do I begin ordering my kitchen with Reform?

It is very simple. Begin with ordering your kitchen cabinets from IKEA - that is, if you do not already have an IKEA kitchen. After ordering, send us your IKEA order confirmation and work drawings along with your choice of Reform kitchen and tabletop style and color. Shortly after, we will send you an order confirmation and as soon as you accept it, your kitchen fronts will arrive within 5–6 weeks. In case you have any doubts or need advice concerning the perfect fronts for your kitchen, do not hesitate to contact us.

Can you produce fronts also for other furniture?

Yes, we can. Aside from the kitchen, we can also set you up with customized fronts for your PAX wardrobe, your BESTÅ sideboard and your GODMORGON bathroom furniture. The process is the same as with the kitchen, concerning the cabinets, the ordering and the mounting.

What about drawer slides and hinges etc.?

All our drawer fronts and kitchen doors fit IKEA’s hinges and drawer slides. These you buy at IKEA when you order your cabinets. Reform only provides the fronts, but we are more than happy to assist you with any guidance regarding your new kitchen.

What is the return policy?

We make our kitchen fronts and tabletops for your specific order only. Due to the unique ordering process, Reform goods are nonrefundable. Of course we want you to feel sure about your order, which is why we offer to send you a sample of the products you’re interested in for a small fee of $40. If you like them and decide to order a Reform kitchen, we will of course subtract this fee from your bill again.

What if my fronts or tabletop are damaged during transportation?

In case your goods get damaged during transportation, we will arrange a new delivery that lives up to your expectations as fast as we can.

What about warranty?

We have a 3-year warranty on all our fronts. Concerning your dishwasher, we recommend you to leave it without a front. Generally, it can happen that the hot steam leaving the dishwasher leads to cracks in the paint after some time. If you want a front for your dishwasher anyway, we can of course deliver it to you, but we can unfortunately not provide the 3-year warranty on that specific front.

Are you officially cooperating with IKEA?

Reform does not cooperate with IKEA in any official manner. We are simply big fans of their products and quality and want to provide you with an even greater experience with your individual kitchen fronts. Do you want to know more? We kindly refer you to the following disclaimer from IKEA:

“Inter IKEA Systems B.V. is the owner of the IKEA company name and the IKEA® trademark, registered in Denmark and in other countries. "Reform" is not affiliated with Inter IKEA Systems B.V. and Inter IKEA Systems B.V.’s trademarks and trade names are only used to describe the services provided. Their use in no way indicates any relationship between "Reform" and Inter IKEA Systems B.V.”

What is the delivery time?

We deliver to the doorstep within 5–6 weeks from the ordering date. However, please be aware that the estimated delivery time may be up to 9-11 weeks on few of our designs.

What is Reform quality all about?

Here at Reform, quality is our number one priority. All our kitchen and drawer fronts are made of ¾ " MDF and spray painted for the best looking result and the best lasting quality. We are doing our best to provide you with the highest quality of material there is on the market in order to live up with Reforms high standards of design, functionality and durability.

Do you mount fronts and tabletops?

Unfortunately, we do not mount fronts or tabletops. Anyhow, the mounting consists of a very simple and easy to adopt clicking system that needs no further instruction or know-how. We will however be happy to assist you with guidance and references to the best carpenters we know.

Can I order a specially measured front?

Yes, you can. Note that we have to add 10% to the front with the closest measures.

Do you offer fronts for built-in appliances?

Yes, we surely do.

Can I order special measures for blanking covers and toe kicks?

Yes, you can.

Is it possible to get other colors than white?

Yes, we are offering all our fronts in colors. We just need a NCS (Natural Color System) color code from you. Please note that when ordering a color, it leads to an additional charge of $120.

Can you measure up my tabletop?

Unfortunately we do not measure up tabletops – simply because we want to offer the best quality at the best price, we work without local agents or fitters, but if you wish to get a professional to measure your tabletop for you, we will make sure to find you the best carpenter in your vicinity.

Can you cut tabletops with “odd” angles?

We can cut your tabletop exactly the way you like it. All we need from you are the precise measures and a work drawing.

Why IKEA cabinets?

Quality, design and functionality are key values here at Reform. We use IKEA cabinets to provide you with timeless design in the best quality at the best price. If you want to learn more about this, please visit our concept site.

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