Need help?

Find answers to the most frequently asked questions and popular topics here


Do you ship to US and Canada?

Yes! We ship all over US and Canada and would love to hear from you, if you are considering Reform for your home.


Do I pay sales tax?

You will pay applicable sales tax for individual states. Sales tax may therefore vary from state to state and you will be informed about the exact sales tax when you receive a quote from us. Prices online are excluding sales tax.


What is the delivery time?

Lead time may vary from design to design, and which state/country the order should be delivered to. As a general rule you can expect your order delivered within 10-14 weeks on US deliveries. We either deliver to your door step or for an additional service fee offer to bring your order inside your home as well as handling disposal of all packaging. You’ll be informed about current lead time on your chosen design upon ordering.


Can I order a sample?

Yes! We appreciate your interest in our designs and we are happy to have an online webshop where you can buy samples of our design. Samples cost 40 $ and will be delivered within 10 working days. If a sample is unavailable, you can sign up for a reservation. Have a look at our sample collection here.


Where do you have a US showroom?

We have a showroom in Brooklyn, NY. We would love for you to visit – so have a look at our opening hours and see where to find us here.


How do I begin ordering my Reform kitchen?

The ordering process is quite simple. The first step is to make an IKEA drawing and order your kitchen cabinets from IKEA – unless you already have an IKEA kitchen. After ordering at IKEA, you send us your IKEA order confirmation and work drawings along with your choice of Reform kitchen and countertop style and colour. We handle quotes by e-mail and return to you within 24 hours with a quote. Once you’ve accepted the final offer, we send you an order confirmation and invoice, and we initiate your order when your payment has been registered. Delivery time varies - you’ll be informed about lead time upon ordering. Read more about the ordering process in our Help Center.


Do you produce fronts for bathroom furnitures?

Yes, absolutely! Aside from the kitchen systems SEKTION and AKURUM, we can also set you up with fronts for your GODMORGON bathroom furniture. The process is the same as with the kitchen system, regarding measuring and selecting the cabinet fronts, ordering and mounting. We have collected a good to know here, which we advice you to read.


Do you produce fronts for wardrobe?

Yes! We also produce fronts for your Pax wardrobe. We only do hinged doors, but in all standard measurements. Read more about it here.


Do your fronts fit all IKEA kitchen cabinets?

Yes! Our fronts fit all the cabinets from IKEA’s SEKTION and AKURUM kitchen systems.


How do I know which IKEA kitchen I have?

IKEA replaced their kitchen system AKURUM with SEKTION. Regardless which kitchen you have, our fronts fit. Are you still unsure which kitchen you have? Look up here how to differentiate between the two systems.


What about drawer slides and hinges etc.?

All our fronts, both hinged doors and drawers fit IKEA’s hinges and drawer slides. You buy these at IKEA when you order your cabinets. Reform only provides the fronts, but we are more than happy to assist you with any guidance regarding your new kitchen.


What is the return policy?

We make our kitchen fronts and countertops for your specific order only. Due to the custom ordering process, Reform goods are nonrefundable. Of course we want you to feel certain about your order, which is why we offer to send you a sample of the products you’re interested in for a small fee of $40. You can order samples here.


How is my order delivered?

We deliver your order to the curb side or for an additional service fee, we offer to bring your order safely inside your home and dispose all packaging. It’s our highest priority to deliver your order safe and sound, which is why our carpentry builds a transportation box in wood. Then it’s protected all the way to you. See how it looks here.


What if my fronts or countertop are damaged during transportation?

In case your goods are damaged during transportation, we will arrange for a new delivery as quickly as possible.


What is Reform quality all about?

Here at Reform, quality is our number one priority. All our fronts are made of 19 mm MDF. We spray paint our painted surfaces to achieve the best-looking result and the best-lasting quality. Veneered fronts are produced with solid wood edges in either smoked or natural oak. Veneered fronts are protected with a natural wax. We are doing our best to provide you with the highest quality of material available on the market in order to live up to Reform’s high standards of design, functionality and durability. If you’re curious about our materials, we have these reads for you in our Help Center.


Do Reform mount fronts and countertops?

Unfortunately, we do not mount fronts or countertops. The mounting consists of a very simple and easy-to-implement clicking system that needs no further instruction or know-how. We will however be happy to assist you with guidance and references to the best carpenters we know. We have collected some tips for mounting here.


Can I order a front, cover panel or plinth in a special measurement?

Yes! Almost all special measurements are possible for us to do. Note that we have to add 10% to the standard front with the closest measurements. Read more about it here.


Do you offer fronts for built-in appliances?

Yes, we surely do. We rely 100 % on IKEA’s range of built in appliances, and only guarantee that fronts for their built in appliances are possible and will fit correctly. If you are considering a different brand, let us know. Either way, let us know about your choice for appliances, so we can guide you the best way.


Can you measure up my countertop?

Unfortunately we do not measure countertops. Because we want to offer the best quality at the best price, we work without local agents or fitters, but if you wish to get a professional to measure your countertop for you, we will make sure to find you the best carpenter in your vicinity. We have a whole help section consisting of advice and good-to-knows about worktop here.


Can you cut countertops with “odd” angles?

We can cut your countertop exactly the way you like it. All we need from you are the precise measurements and a work drawing.


Why IKEA cabinets?

Quality, design and functionality are key values here at Reform. We use IKEA cabinets to provide you with timeless design with the best quality at the best price. If you want to learn more about this, please visit our concept page.


Are you officially collaborating with IKEA?

Reform does not collaborate with IKEA in any official manner. We are simply big fans of their quality products and want to provide you with even greater possibilities with your individual kitchen fronts. Do you want to know more? We refer you to the following disclaimer from IKEA: “Inter IKEA Systems B.V. is the owner of the IKEA company name and the IKEA® trademark, registered in Denmark and in other countries. "Reform" is not affiliated with Inter IKEA Systems B.V. and Inter IKEA Systems B.V.’s trademarks and trade names are only used to describe the services provided. Their use in no way indicates any relationship between "Reform" and Inter IKEA Systems B.V.”

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