Answers to the most frequently asked questions and popular topics
How do I order my Reform kitchen?
If you’re at the very beginning of your project, we highly recommend scheduling a meeting with us to discuss your design. During these informal meetings, we can advise on design, answer questions regarding fully utilizing your space, and formulate a plan for how we proceed. After the initial meeting, we can provide general estimates for your review to see if Reform aligns with your budget. If you would like an estimate without scheduling a meeting, please send us your plans or photo of your space and your preferred Reform design. We will provide you with an estimated budget and lead time.
Why should I choose the complete Reform solution?
By choosing a full Reform kitchen, you’re selecting all the components that have been carefully tailored to enhance Reform’s award-winning designed fronts. Practically speaking, our cabinets feature a “no-tool” click system which is very user-friendly to assemble. Ordering a complete kitchen from Reform gives you the convenience of one-stop shopping, free planning services, and the final product that you’ll enjoy for years to come.
Do you provide a complete solution that includes measurement and installation?
We don’t include a measuring service with the order. Before buying your kitchen we strongly recommend you to get your room measured to make sure that all details are taken into account. The measuring service costs 150€ and needs to be done before we can finalize the planning. Once the kitchen is mounted, we recommend a second measuring appointment to determine the perfect measurements of the countertop. Depending on the type of worktop you choose, this will be done by the manufacturer of the countertop, the installer or a professional measuring service.
Can I install the Reform solution with your cabinets myself?
Yes, you can. You will need an electrician and a plumber for connecting appliances and water and we generally always recommend professional installation, but you can also do it yourself.
How do I install your cabinet system?
The Reform cabinets are assembled through an innovative, user-friendly clicking-system that offers easy assembly without the need for tools or screws. It’s straightforward and uncomplicated.
What is the delivery time?
The lead time may vary from design to design, and which region the order should be delivered to. We will inform you about your specific lead time once you've chosen a design and deliver to your doorstep. You’ll be informed about the current lead time on your chosen design when you place your order. As our products are handmade and made to order, we can only provide a timeframe without exact date of delivery in the beginning. But rest assured that our dedicated team will provide you will all the relevant information every step of the way.
Do you sell countertops?
Yes. The architects and designers behind our kitchens have curated a selection of colors and materials, which they recommend for their specific design. We also offer a range of countertops that you can choose between and create your own unique design.
Can I pick up the order myself and save money on delivery costs?
We don’t provide personal delivery pick-up. Our orders are produced in Northern Europe and they have to be shipped to your country either way. That’s why the final address doesn’t play a role in our delivery pricing.
Do you have a showroom where I can see your products?
We currently have Reform showrooms in Denmark, the US, and Germany—with more on the way. Please drop by and pay us a visit if you’re in the area.
Can I order a sample?
Yes, you can order a selection of samples online. You can order a big sample from certain designs and add color cards, which will help you in your decision regarding the final color you're going to choose. We will send you the sample as soon as we have registered your order.
What’s your return policy?
We pride ourselves on producing thorough, customized plans prior to placing your order to make sure you love the final design. We go through a carefully considered design process and our products are made to order. Due to this, we cannot accept returns or cancellations. We pride ourselves on our work and in the event there are any mistakes made on our part, we will make them right.
Is there warranty on Reform products?
We offer warranty on all Reform products. The duration of the warranty depends on the type of product.