FAQ

Find out about how to order, approximate delivery times, our warranty, returns and more

How do I begin ordering my Reform kitchen?

The process is very simple. Begin by ordering your kitchen cabinets from IKEA – unless you already have an IKEA kitchen. After ordering, send us your IKEA order confirmation and work drawings along with your choice of Reform kitchen and countertop style and colour. We will follow up with an order confirmation. After you accept it, your kitchen fronts will arrive within 5–6 weeks. If you have any doubts or need advice concerning the perfect fronts for your kitchen, do not hesitate to contact us.

Can you also produce fronts for other furniture?

Yes, we can. Aside from the kitchen, we can also set you up with customized fronts for your PAX wardrobe and your GODMORGON bathroom furniture. The process is the same as with the kitchen, regarding measuring and selecting the cabinet fronts, ordering and mounting.

Do your fronts and doors fit all IKEA kitchen cabinets?

Our fronts fit all the cabinets from IKEA’s METOD and FAKTUM kitchens.

How do I know which IKEA kitchen I have?

As of 2013, IKEA replaced their only kitchen FAKTUM with METOD. Regardless which kitchen you have, our fronts and doors fit. Are you still unsure which kitchen you have? Look up your which kitchen you have here.

What about drawer slides and hinges etc.?

All our drawer fronts and kitchen doors fit IKEA’s hinges and drawer slides. You buy these at IKEA when you order your cabinets. Reform only provides the fronts, but we are more than happy to assist you with any guidance regarding your new kitchen.

What is the return policy?

We make our kitchen fronts and countertops for your specific order only. Due to the custom ordering process, Reform goods are nonrefundable. Of course we want you to feel certain about your order, which is why we offer to send you a sample of the products you’re interested in for a small fee of €10. You can order samples here.

What if my fronts or countertop are damaged during transportation?

In case your goods are damaged during transportation, we will arrange for a new delivery as quickly as possible.

What about the warranty?

We have a 3-year warranty on all our fronts. Concerning your dishwasher, we recommend that you leave it without a front. Often the hot steam leaving the dishwasher can lead to cracks in the paint over time. If you want a front for your dishwasher, however, we can of course deliver it to you, but unfortunately we cannot provide the 3-year warranty on that specific front.

What is the delivery time?

We deliver to your doorstep within 5–6 weeks from the ordering date. However, please be aware that the estimated delivery time may be up to 9-11 weeks on few of our designs.

What is Reform quality all about?

Here at Reform, quality is our number one priority. All our kitchen and drawer fronts are made of 19 mm MDF and spray painted for the best-looking result and the best-lasting quality. We are doing our best to provide you with the highest quality of material available on the market in order to live up to Reform’s high standards of design, functionality and durability.

Do you mount fronts and countertops?

Unfortunately, we do not mount fronts or countertops. The mounting consists of a very simple and easy-to-implement clicking system that needs no further instruction or know-how. We will however be happy to assist you with guidance and references to the best carpenters we know.

Can I order a specially measured front?

Yes, you can. Note that we have to add 10% to the standard front with the closest measurements.

Do you offer fronts for built-in appliances?

Yes, we surely do.

Can I order special measurements for blanking covers and plinths?

Yes, you can.

Is it possible to get colours other than white?

Yes, we offer all our fronts in colours. We just need a NCS (Natural Color System) colour code from you. Please note that when ordering a colour, it leads to an additional charge of €130.

Can you measure up my countertop?

Unfortunately we do not measure countertops. Because we want to offer the best quality at the best price, we work without local agents or fitters, but if you wish to get a professional to measure your countertop for you, we will make sure to find you the best carpenter in your vicinity.

Can you cut countertops with “odd” angles?

We can cut your countertop exactly the way you like it. All we need from you are the precise measurements and a work drawing.

Why IKEA cabinets?

Quality, design and functionality are key values here at Reform. We use IKEA cabinets to provide you with timeless design with the best quality at the best price. If you want to learn more about this, please visit our concept site.

Are you officially collaborating with IKEA?

Reform does not collaborate with IKEA in any official manner. We are simply big fans of their quality products and want to provide you with even greater possibilities with your individual kitchen fronts. Do you want to know more? We refer you to the following disclaimer from IKEA:

“Inter IKEA Systems B.V. is the owner of the IKEA company name and the IKEA® trademark, registered in Denmark and in other countries. "Reform" is not affiliated with Inter IKEA Systems B.V. and Inter IKEA Systems B.V.’s trademarks and trade names are only used to describe the services provided. Their use in no way indicates any relationship between "Reform" and Inter IKEA Systems B.V.”

Contact us for more info Read more about our concept